Legal
Refund Policy
If MixPill Pro isn't right for you, you get your money back within 30 days of purchase — no explanation required.
How to request one
- Email kuntayerkus@gmail.com with the subject line "Refund request."
- Include the email address you purchased with (and your order number or receipt, if you have it — it speeds things up, but isn't required).
- We confirm and process the refund through Lemon Squeezy, our payment processor, back to your original payment method.
Refunds are typically confirmed within 2 business days of your request. How long the money takes to appear back in your account after that depends on your bank or card issuer — usually 5–10 business days.
What happens to your licence
Once a refund is processed, your Pro licence key is deactivated. MixPill Free keeps working — refunding Pro doesn't take away the free tier, which was never tied to a purchase in the first place.
After 30 days
Past the 30-day window we can't offer an automatic refund, but email us anyway if something's gone wrong — genuine issues (a duplicate charge, a purchase you didn't make, a licence that never worked) are handled case by case.
Trial purchases
If you bought a licence after using the 7-day Pro trial, the same 30-day window applies from the date of purchase, not from when the trial started.
Contact
kuntayerkus@gmail.com — see the contact page for our typical response time.